If IT monitoring software isn’t a part of your business’ information technology portfolio, then you run the potential risk of exposing your business to significant financial loss. If your website or your business systems are compromised in any way, your business can grind to a screeching halt.
Why Do I Need IT Monitoring Software? What Could Possibly Go Wrong?
Some of the ways your business can be compromised, if you don’t have the right IT monitoring software in place include:
– data theft at the hands of malicious hackers
– data loss due to hardware failure or software corruption
– customer attrition due to poor website performance
These are just a few of the significant problems that any business must take proactive measures to protect against.
What Are My Monitoring Needs?
Mitigating the risks involved with running an information technology business requires someone to constantly keep an eye on them. Some of the things you may need to keep an eye out for include:
– Is my website up?
– Is my website responding quickly to all user requests without displaying any errors?
– Can my users successfully log onto and access our application or our systems?
– Is my data able to be recovered from backup in the event of a hardware or software failure?
We Could Do This The Easy Way, Or The Hard Way
So how do we go about monitoring each of your business’ core needs, to make sure that everything is up and running smoothly and without any issues?
As with many things, there is an easy way and then there is a hard way, to monitor your business systems.
You could manually check up on your website or your systems every so often to make sure everything is running fine. But that would require you or another member of your company to take away valuable time from something else that they could be doing, in order to perform these checks. (Perhaps using a checklist could help speed things up with this method.)
Or you could simply wait for a customer or an employee to call and report an issue… The problem with this approach is that you won’t exactly know what is going on right away once the problem is reported. Somebody from your company would need to investigate and troubleshoot the issue, and then attempt to fix it. But by then, you already stand to lose money, because customers may turn away, frustrated.
IT Monitoring Software Is Your 24×7 Eye In The Sky
But what if your systems could be proactively monitored, 24 hours a day, 7 days a week, automatically by using IT monitoring software instead? The software could be configured to log onto your website for you, or to simulate a database query, or ping a network device, or scan your system for the presence or absence of malware, and make sure your systems are up. You can be alerted immediately by text message or email if a problem is detected, thus saving you considerable time and minimizing loss of revenue.
The use of IT monitoring software is the best way to throw down the gauntlet and safeguard your systems.